Built for heavy equipment, truck, marine, and industrial parts teams

Stop losing parts revenue in the gaps between enquiry and quote.

Parts requests arrive incomplete, scattered across emails, phone calls, WhatsApp, images, and spreadsheets. PartScope turns every enquiry into a structured, quote-ready case so your team spends less time chasing information and more time winning orders.

14-day free trial · No credit card required

Built for teams working with

CaterpillarKomatsuJohn DeereVolvoHitachiLiebherrJCBHysterScaniaDAFYamahaMercury MarineCumminsPerkinsCarrierDaikinToyotaLindeKubotaBobcatCase IHNew HollandFendtMANCaterpillarKomatsuJohn DeereVolvoHitachiLiebherrJCBHysterScaniaDAFYamahaMercury MarineCumminsPerkinsCarrierDaikinToyotaLindeKubotaBobcatCase IHNew HollandFendtMAN

Your team isn't slow. The workflow is broken.

Operators spend most of their time chasing missing serial numbers, clarifying vague descriptions, checking delivery details, and untangling conversations instead of quoting.

60%

of operator time spent chasing info

2–3

critical details missing per enquiry

3.5×

more back and forth than needed

23%

of enquiries never get quoted

From chaos to structured work

❌ WITHOUT PARTSCOPE

📧"Need CAT bucket urgent"No serial
📱Blurry photo, no contextUnknown part
📞Phone call, no recordLost info
📄Spreadsheet, 40 linesUnmapped

✅ WITH PARTSCOPE

MachineCAT 320 · S/N: KJHMP01234
PartBucket teeth × 5 (aftermarket)
UrgencyHigh, machine down
DeliveryM4 5BD, Manchester
StatusQUOTE READY

How PartScope resolves an enquiry

From messy email to structured, quote-ready case, step by step.

See how PartScope resolves a parts enquiry

Watch a real request go from messy email to quote-ready case, step by step.

Customers communicate however they want. PartScope structures it all.

Every channel feeds one engine. Every request gets the same intelligent processing.

📧

Email

Outlook, Gmail, any provider

📞

Phone

AI voice assistant

💬

WhatsApp

Photos, voice notes, text

🌐

Web Form

Branded quote pages

📄

CSV Upload

Bulk multi-line enquiries

Not another tool. Your operations control layer.

PartScope standardises how work enters your business, how it gets handled, and how quickly it turns into revenue.

Parts desk operator managing enquiries
📥

All enquiries, one system

Every channel, every format, every customer. Nothing lost.

🔍

All data structured and searchable

Machine, serial, part, preference, urgency, delivery: extracted automatically.

📊

All jobs tracked and prioritised

Ready to quote, waiting, needs clarification, resolved.

🤖

All actions guided and consistent

AI follows the same process every time. No tribal knowledge.

Built for your industry

Each sector has a specialist AI intelligence pack with 20 years of domain expertise built in.

Heavy Equipment

Heavy Equipment

Excavators, dozers, loaders, cranes, earthmoving machinery

Truck & Trailer

Truck & Trailer

HGVs, commercial vehicles, trailers, fleet parts

Marine

Marine

Boat engines, marine drives, vessel systems

Agricultural

Agricultural

Tractors, combines, harvesters, farm machinery

Material Handling

Material Handling

Forklifts, reach trucks, warehouse equipment

Power Generation

Power Generation

Generators, gensets, turbines, standby power

HVAC & Refrigeration

HVAC & Refrigeration

Heating, cooling, air conditioning, refrigeration

See what your dashboard looks like

Walk through the key screens your team uses every day.

Enquiry Inbox

All cases in one view, filtered by status, channel, urgency, and gaps remaining. See what needs attention at a glance.

SOURCESUBJECTSTATUSGAPS
📧CAT 320 bucket teeth urgentQuote Ready
📞Volvo EC210 hydraulic pumpWaitingID, Ship
💬JCB 3CX rear windowNewID, Pref
🌐Komatsu PC200 track chainClarificationTrans

STATUS KEY

Quote Ready all info gathered, ready to priceNew just arrived, being analysedWaiting follow-up sent, awaiting customer replyClarification AI needs more detail to proceed

GAP CODES

ID machine identity (serial/PIN missing)Trans part translation (vague description)Pref preference (OEM/aftermarket unknown)Ship logistics (no delivery address)

AI does the prep. Your team closes the deal.

PartScope removes the repetitive work that slows operators down. Your team stays in control.

🔒

No black box decisions

Every AI extraction is visible and editable.

👤

Human in the loop

Choose manual, semi-auto, or full automation.

📋

Full audit trail

Every message, extraction, and action is logged.

What changes after PartScope

Minutes

not hours

Average time to quote-ready case

One message

not five

All missing info gathered at once

Zero

lost enquiries

Every request tracked across channels

more quotes

Per operator per day

100%

consistent

Same qualification process every time

24/7

intake

AI works outside business hours

ENTERPRISE

From enquiry to executed quote, fully automated

For high-volume operations, PartScope connects to your ERP and WMS to check availability, pricing, and freight, then sends validated quotes automatically.

1
🎯

Platform qualifies the enquiry

AI resolves all 4 gaps: identity, translation, preference, logistics

2

Confidence validated above 90%

Platform scores readiness at 96%, exceeding your automation threshold

3
🔗

Stock checked via ERP/WMS API

Live query to your inventory system confirms availability and pricing

4
🚛

Shipping rates calculated

Carrier rates pulled from your warehouse to customer delivery address

5
🛡️

Insurance applied (if configured)

Transit insurance auto-calculated based on parts value and your rules

6
📤

Quote generated and sent

Professional quote delivered to the customer within seconds of qualification

Total time from qualification to customer receiving quote: seconds, not hours.

Automation only triggers when platform confidence and your business rules are met. Human override available at every step.

Plans that scale with your operations

Start with a 14-day free trial. No credit card required.

Starter

Structured intake and faster response

£99/mo
Manual approval mode
Email + web intake
200 cases/month
3 operator seats
AI extraction + gap analysis
Quote builder
Start Free Trial
MOST POPULAR

Professional

Multi-channel workflow automation

£249/mo
Semi-auto mode
Email, web, WhatsApp & SMS
1,000 cases/month
10 operator seats
Auto-clarification
Customer intelligence
Bulk CSV upload
Start Free Trial

Enterprise

Autonomous execution workflows

£699/mo
Full auto mode (optional)
5,000+ cases/month
Unlimited operator seats
ERP/WMS integration
Auto quote generation
API access
SSO / SAML authentication
Dedicated onboarding
Start Free Trial

AI phone agent available as an add-on for all plans. See full pricing details →

See how much faster your operation could run

Join parts teams already turning messy requests into revenue faster.